Chapter 1 General Provisions
(Scope of application)
Article 1 _
(Travelers Concluding Travel Procedure Agency Contracts)
Article 2 _
Travelers with whom we have entered into travel procedure agency agreements are those travelers who have concluded agent-organized tour contracts, custom-ordered tours, or arranged travel contracts with us, or agent-organized tours of other travel agencies entrusted by us. A traveler for whom the Company has concluded a contract on behalf of
(Definition of Travel Procedure Agency Agreement)
Article 3 _
In these terms and conditions, a “travel formalities agency contract” means that we agree to collect travel service handling charges (hereinafter referred to as “travel formalities agency charges”) for travel procedures on behalf of our company, entrusted by travelers means a contract undertaking to perform the following operations (hereinafter referred to as “agency operations”).
(1) Procedures for obtaining passports, visas, re-entry permits and various certificates (2) Preparation of documents for immigration procedures (3) Other operations related to the preceding items
(Establishment of contract)
2 ーー
Article 4 _
(confidentiality)
Article 5 _
We will ensure that we do not disclose to others any information that we have obtained in carrying out consignment work.
(Obligations of travelers)
Article 6 _
(Cancellation of contract)
Article 7 _
(Responsibility of our company)
Article 8 _
(Complaint submission)
Article 9 _
Travelers may apply to the following associations for assistance in resolving complaints regarding the Company and the travel business if the parties are unable to resolve the complaints.
Record given name National Association of Travel Agents Location Nakaba Building 8F , 3-22 Ichigayahonmachi, Shinjuku-ku, Tokyo Talk (03) 5261-5311