– Cancellation Fee

Cancellation Charge

Domestic recruitment type

After the travel contract is concluded, if the tour is canceled due to personal reasons, the travel fee will be refunded per person.
We will charge a cancellation fee at the rates shown in <Table 1 > and < Table 2 > below, and from participating customers, we will charge the difference in the number of guests per room.

< Table 1 >

Cancellation dateCancellation fee
Counting back from the day before the trip start date1 ) Cancellation before the 21st day

11 for day trips )

free
2 ) Cancellation after the 20th day ( 10th day for day trips )

( except 3 to 6 )

20% of the travel fee
3 ) Cancellation after the 7th day ( excluding 4 to 6 )30% of travel fee
4 ) Cancellation on the day before the trip start date40% of travel fee
5 ) Cancellation on the day ( except 6 )50% of the travel fee
6 ) Cancellation after the start of the trip or non-participation without contact100% of the travel fee

< Table 2 > When the content is only the accommodation plan of the planned trip

Cancellation dateCancellation fee
Counting back from the day before the trip start date1 ) Cancellation before the 6th day ( 11th day for day trips)free
2 ) Cancellation after the 5th day ( excluding 3 to 5 )If the number of cancellations is 14 or less

free

In case of 15 or more cancellations

20% of the travel fee

3 ) Cancellation after the 3rd day ( excluding 4 to 5 )20% of the travel fee
4 ) Cancellation on the day50% of the travel fee
5 ) Cancellation after the start of the trip or non-participation without contact100% of the travel fee

The above cancellation fee will be charged even if the loan is canceled due to reasons related to the handling of the loan for which the Company is not responsible.
The above cancellation fee will be charged even if the cancellation is due to reasons related to the handling of the loan for which the Company is not responsible.

Domestic order type

Before starting the trip

<< 1 >> Customer’s Right to Cancel
A. The customer shall pay the cancellation fee specified in <Table 1 > below after the tour contract has been concluded. You can cancel your travel contract at any time by paying. na table “Cancellation date” means that the customer cancels on the business day and business hours of our company It is based on the time when you make a request to do so . (Retrieved by the due date of the request) extinguish there is a difference in the amount of Please note that our business days, hours, and Please be sure to check the contact information yourself at the time of application. )

(Table 1 ) Organized travel contract using aircraft when leaving or returning to Japan ( excluding courses that apply charter aircraft )

Cancellation Date ClassCancellation fee ( per person)
1 ) When canceling before the day corresponding to the 30th day counting back from the day before the tour start date (limited to cases where the planning fee is specified in the contract document)Amount equivalent to planning fee
2 ) When cancellation is made on or after the 30th day counting back from the day before the tour start date . ( excluding 3 and 4 )20% of the travel fee
3 ) When canceling two days before the start date of the trip ( excluding 4 )50% of the travel fee
4 ) In the case of cancellation after the start of the trip or non-participation without contact100% of the travel fee
  1. The above cancellation fee will be applied even if the travel contract is canceled due to various loan handling procedures and other travel procedure reasons when using a loan .
C. The customer may cancel the tour contract without a cancellation fee if any of the following conditions a to e apply. a ) When the contents of the Tour Contract are changed. However, this is limited to the cases listed in the left column of <Table 2 > in Clause 22 , or other important changes . b ) When the travel fee is revised upward based on Clause 12 . c ) Safe and smooth travel becomes impossible or impossible due to natural disasters, wars, riots, suspension of provision of travel services such as transportation and accommodation facilities, orders from public offices, or other causes. When the possibility of becoming possible is extremely high. d ) When the Company has not handed over the travel itinerary described in Clause 5 (4) to the customer by the time specified in the same clause . e ) When it becomes impossible to carry out the tour according to the itinerary described in the pamphlet due to reasons attributable to the Company.
D. When the travel contract is canceled in accordance with item (1) a . a. of this paragraph, the Company will refund the travel fee (or application fee) already received after deducting the prescribed cancellation fee. If the cancellation fee cannot be covered by the application fee, the difference will be charged. In addition , when the travel contract is canceled due to (c) of (1) of this paragraph, the travel fee already received (or the application fee) will be refunded in full.
E.In principle, if the Ministry of Foreign Affairs issues warnings of danger beyond “please consider whether to travel” for the areas included in the itinerary, we will cancel the tour.
《 2 》The Company’s Right to Cancel
A. If the customer does not pay the tour fee by the date specified in Clause 7, we will consider that the customer has no intention of participating in the tour, and the Company will cancel the tour contract on the following day. In this case, you will be required to pay a penalty equivalent to the cancellation fee equivalent to the date stipulated in ” <Table 1 > of (1) ( A ) of this section.”
B. Our company may cancel the travel contract if any of the following apply . a ) When the customer is found to be unable to endure the trip due to illness, absence of a necessary assistant, or other reasons. b ) When it is recognized that the customer may cause trouble to other customers or hinder the smooth implementation of group activities. c ) When the customer requests a burden that exceeds the reasonable range in relation to the content of the contract d ) When the travel conditions specified in advance by the Company are not satisfied, such as lack of snowfall on a course intended for skiing, or When the threat is very great. e ) Travel according to the itinerary described in the contract document due to natural disasters, wars, riots, suspension of travel services provided by transportation, accommodation facilities, etc., orders from public offices, or other causes beyond our control. When the safe and smooth implementation of the above becomes impossible or is extremely likely to become impossible f ) As an example of the preceding e), when the Ministry of Foreign Affairs issues warnings of more than “Please consider whether or not to travel” for the areas included in the itinerary.

After starting the trip

If the travel fee is not paid by the due date, the Company will assume that the customer has canceled the tour contract on the day following the due date, and will charge a penalty fee as shown in <Table 1 > .

Overseas recruitment type

Before starting the trip

《 1 》Customer’s cancellation/refund
A. The customer may cancel the tour contract at any time after the tour contract has been concluded by paying the cancellation fee specified in <Table 1 > below .
The table The “cancellation date” referred to in this section is based on the time when the customer requests cancellation on the business day or business hours of our company. (Because the amount of cancellation may differ depending on the date of application, please be sure to check the business days, business hours, and contact information of our company at the time of application.)

(Table 1 ) Sponsored travel contract for using an aircraft when leaving or returning to Japan (excluding courses that apply chartered aircraft)

Cancellation Date ClassCancellation fee ( per person)
1 ) When the travel start date is during peak hours and cancellation is made between the 40th day and the 31st day counting back from the day before the travel start date .

Note : ” Peak hours ” are December 20th to January 7th , April 27th to May 6th and July 20th to August 31st .

10% of the travel fee ( up to 50,000 yen)

Free if trip starts outside peak season

2 ) When cancellation is made between the 30th day and the 3rd day counting back from the day before the tour start date .20% of the travel fee
3 ) Cancellation on the day before and the day before the tour start date30% of travel fee
4 ) Except cancellation ( 5 ) on the day of travel start date50% of the travel fee
5 ) In the case of cancellation after the start of the trip or non-participation without contact100% of the travel fee
  1. The above cancellation fee will also apply if the course or departure date is changed after the tour contract has been concluded .
C.The above cancellation fee will be applied even if the travel contract is canceled due to various loan handling procedures and other travel procedure reasons when using a loan .
D. The customer may cancel the travel contract without a cancellation fee if any of the following conditions a to e apply. a ) When the contents of the Tour Contract are changed. However, this is limited to cases where the changes are listed in the left column of <Table 2 > in Section 24 (2) or are otherwise material. b ) When the travel fee is revised upward in accordance with Clause 13 (1) . c ) The safe and smooth implementation of the tour has become impossible, or is extremely likely to become impossible, due to natural disasters, wars, riots, suspension of travel services such as transportation and accommodation facilities, orders from public offices, and other reasons. d ) When the Company has not provided the customer with the travel itinerary listed in Clause 5 ( 4) by the time specified in the same clause. e ) When it becomes impossible to carry out the tour according to the itinerary described in the pamphlet due to reasons attributable to the Company.
E. When the travel contract is canceled in accordance with item ( 1 ) of this paragraph , Refund after deducting the prescribed cancellation fee from the received travel fee (or application fee) I will. If the cancellation fee cannot be covered by the application fee, the difference will be charged. In addition , when the tour contract is canceled due to (d) of (1) of this paragraph, the tour fee (or application fee) already received will be refunded in full .
F. In principle, we will cancel the tour if the Ministry of Foreign Affairs issues warnings of more than “Please consider whether or not to travel” for the areas included in the itinerary.
《 2 》The Company’s Right to Cancel
A. If the customer does not pay the tour fee by the date specified in Clause 7, we will deem that the customer has no intention of participating in the tour, and we will cancel the travel contract. In this case, you will be required to pay a penalty fee equivalent to the cancellation fee equivalent to the date stipulated in ” <Table 1 > of (1)( A ) of this section.”
B. The Company may cancel the Tour Contract in any of the following cases . a ) When it becomes clear that the customer does not meet the gender, age, qualifications, skills and other travel participation conditions specified in advance by the Company. b ) When it is deemed that the customer is unable to endure the trip due to illness, absence of necessary caregiver or other reasons. c ) When it is recognized that the customer may cause trouble to other customers or hinder the smooth implementation of group activities. d ) When the customer requests a burden exceeding the reasonable range regarding the contents of the contract. e ) When the number of passengers does not reach the minimum number of participants stated in the brochure. In this case, if the trip starts from 4/27 to 5/6 , 7/20 to 8/31 , or 12/20 to 1/7 , from the 33rd day counting back from the day before the trip start date before or during the period other than the previous period, the day before the start date of the trip We will notify you of the cancellation of the trip before the 23rd day counting back . f ) When the travel conditions specified in advance by the Company are not met, such as when there is insufficient snowfall on a ski course, or when there is an extremely high risk of such failure. g ) Travel according to the itinerary described in the contract document due to a natural disaster, war, riot, suspension of travel services provided by transportation, accommodation facilities, etc., orders from public offices, or other causes beyond our control. When the safe and smooth implementation of the above becomes impossible or is extremely likely to become impossible h ) When, as an example of ( g ) above, the Ministry of Foreign Affairs issues warnings of more than “Please consider whether or not to travel” for the areas included in the itinerary.
C. When the Company cancels the tour contract in accordance with item (1)(a) of this paragraph, we will refund the travel fee (or application fee) that has already been received after deducting the penalty . In addition , when the tour contract is canceled in accordance with (1)( a) of this paragraph , the full amount of the travel fee (or application fee) already received will be refunded.

After starting the trip

《 1 》Customer’s cancellation/refund
If you leave the group for your own reasons, we will consider you to have waived your rights and will not refund any money.
Even after the start of the trip, if it becomes impossible to receive the services described in the itinerary due to reasons not attributable to the customer, the customer shall not be liable for the cancellation fee. You can cancel the travel contract for the part related to In this case, the Company shall deduct the cancellation fee, penalty fee, and other expenses that have already been paid or will have to be paid for the travel service from the amount related to the tour service that has become impossible from the travel fee. We will refund the customer .
A.Even after the tour has started , in the following cases, we may cancel part of the tour contract by explaining the reason to the customer in advance. a ) When the customer finds that he or she is unable to continue the tour due to illness or other reasons. b ) When the customer disturbs the discipline of group behavior and interferes with the safe and smooth implementation of the tour, such as not following the instructions of the tour conductor for the safe and smooth implementation of the tour. c ) When it becomes impossible to continue the tour due to natural disasters, wars, riots, suspension of tour services provided by transportation/accommodation facilities, etc., orders from public offices, or other reasons beyond our control. d ) As an example of ( c ) above, when the Ministry of Foreign Affairs issued warnings of danger beyond “please consider whether or not to travel” for the area included in the itinerary, making it impossible to continue the trip.
B. If the Company cancels the Tour Contract for the reasons stated in ” (2)? A” in this section, the customer may cancel the Tour Contract by paying a cancellation fee according to ” (1)? A” in this section. Exceptions, if there are any fees already paid or must be paid to the provider of the travel service that could not be provided due to cancellation of the contract, such as cancellation fee, penalty fee, etc. be a burden. In this case, out of our travel fees, we will deduct cancellation fees, penalties, and other nominal expenses that we have paid or will pay to the service provider from the portion of the travel fee that the customer has not yet received. We will deduct the refund .
C. When our company cancels the tour contract due to a.c of this paragraph ( 2 ) -a . Any costs incurred in this case shall be borne by the customer.
D. When the Company cancels the tour cancellation based on the provision of “(2)(a) of this paragraph”, the contractual relationship between the Company and the customer will be extinguished only in the future . In other words, the Company’s obligations related to the travel services already provided to the customer shall be deemed to have been effectively repaid.

Overseas order type

Before starting the trip

<< 1 >> Customer’s Right to Cancel
A. The customer may cancel the tour contract at any time after the tour contract has been concluded by paying the cancellation fee specified in < Table 1 > below. The “cancellation date” in the table is based on the time when the customer requests cancellation on the business day or business hours of our company. (Because there may be a difference in the amount of cancellation depending on the date of application, please be sure to check the business days, business hours, and contact information of our company at the time of application.)

(Table 1 ) Organized travel contract using aircraft when leaving or returning to Japan
(Excluding courses that apply chartered aircraft)

Cancellation Date ClassCancellation fee ( per person)
1) When canceling before the day corresponding to the 30th day counting back from the day before the tour start date (limited to cases where the planning fee is specified in the contract document)Amount equivalent to planning fee
2) When cancellation is made after the 30th day counting back from the day before the tour start date . ( excluding 3 and 4 )20% of the travel fee
3) When canceling after 2 days before the start date of the trip ( excluding 4 )50% of the travel fee
4) In the case of cancellation after the start of the trip or non-participation without contact100% of the travel fee
  1. The above cancellation fee will be applied even if the travel contract is canceled due to various loan handling procedures and other travel procedure reasons when using a loan .
C. The customer may cancel the tour contract without a cancellation fee if any of the following conditions a to e apply. a ) When the contents of the Tour Contract are changed. However, this is limited to the cases listed in the left column of <Table 2 > in Clause 22 , or other important changes . b ) When the travel fee is revised upward based on Clause 12 . c ) Safe and smooth implementation of the tour becomes impossible or impossible due to natural disasters, wars, riots, suspension of travel services such as transportation and accommodation facilities, orders from public offices, or other reasons. when the possibility of becoming d ) When the Company has not handed over the travel itinerary described in Clause 5. to the customer by the time specified in the same clause. e ) When it becomes impossible to carry out the tour according to the itinerary stated in the contract document due to reasons attributable to our company.
D. When the tour contract is canceled due to (1) a. a. of this paragraph, we will refund the travel fee (or application fee) already received after deducting the prescribed cancellation fee . If the cancellation fee cannot be covered by the application fee, the difference will be charged. In addition, when the travel contract is canceled due to item (1) c of this paragraph ( 1 ), we will refund the full amount of the travel fee (or application fee) that has already been received.
E.In principle, if the Ministry of Foreign Affairs issues warnings of danger beyond “please consider whether to travel” for the areas included in the itinerary, we will cancel the tour.
《 2 》The Company’s Right to Cancel
A. If the customer does not pay the tour fee by the date specified in Clause 7, we will deem that the customer has no intention of participating in the tour, and the Company will cancel the tour contract on the following day . In this case, you will be required to pay a penalty equivalent to the cancellation fee equivalent to the date stipulated in ” <Table 1> of (1) <1> A of this section . “
B. Our company may cancel the travel contract if any of the following apply . a ) When the customer is found to be unable to endure the trip due to illness, absence of a necessary assistant, or other reasons. b ) When it is recognized that the customer may cause trouble to other customers or hinder the smooth implementation of group activities. c ) When the customer requests a burden exceeding the reasonable range regarding the contents of the contract. d ) When travel conditions specified in advance by the Company are not met, such as when there is insufficient snowfall on a ski course, or when there is an extremely high risk of such failure. e ) Travel according to the itinerary described in the contract document due to natural disasters, wars, riots, suspension of travel services provided by transportation, accommodation facilities, etc., orders from public offices, or other causes beyond our control. When the safe and smooth implementation of the above becomes impossible or is extremely likely to become impossible f ) As an example of the preceding e), when the Ministry of Foreign Affairs issues warnings of more than “Please consider whether or not to travel” for the areas included in the itinerary. C. When the Company cancels the tour contract in accordance with (1) of this paragraph (1) a, we will refund the travel fee (or application fee) that has already been received after deducting the penalty . In addition , when the tour contract is canceled in accordance with (2) B of this paragraph , the tour fee (or application fee) already received will be refunded in full.

After starting the trip

《 1 》Customer’s Cancellation/Refund
A. If you leave the group for your own convenience, we will consider you to have waived your rights and will not refund any money .
B.Even after the start of the trip, if the services described in the itinerary cannot be provided due to reasons not attributable to the customer, the customer shall not be required to pay the cancellation fee . You can cancel the travel contract for the part related to the provision of services. In this case, the Company shall deduct the cancellation fee, penalty fee, and other expenses that have already been paid or will have to be paid for the travel service from the amount related to the tour service that has become impossible from the travel fee. We will refund the customer .
《 2 》Our cancellation and refund
A.Even after the tour has started, in the following cases, we may cancel part of the tour contract by explaining the reason to the customer in advance . a ) When the customer is unable to continue the tour due to illness or other reasons. b ) When the customer violates the rules of group conduct and interferes with the safe and smooth implementation of the tour, such as when the customer does not follow the instructions of the tour conductor for the safe and smooth implementation of the tour. c ) In the event of a natural disaster, war, riot, suspension of provision of services such as transportation and accommodation, orders from public offices, or any other reason beyond our control, making it impossible to continue the tour. When. d ) As an example of c above, when it becomes impossible to continue the trip because the Ministry of Foreign Affairs issued warnings of more than “Please consider whether or not to travel” for the area included in the itinerary. B. If the Company cancels the tour contract for the reasons stated in ” (2) < <2> > a” of this paragraph, the customer shall pay the cancellation fee and renew the tour contract according to “(1) <<1 >> a ” of this paragraph . Except for the case of cancellation, if there are expenses that have already been paid or must be paid under the pretext of cancellation fees, penalties, etc. to the providers of travel services that could not be provided due to cancellation of the contract, Customer will be responsible for this. In this case, out of our travel fees, we will deduct cancellation fees, penalties, and other nominal expenses that we have paid or will pay to the service provider from the portion of the travel fee that the customer has not yet received. We will deduct the refund .
(2) If our company cancels the tour contract due to a.c of ( 2 ) a.c , we will make the necessary arrangements to return to the departure point at the customer’s expense at the customer’s request . . Any costs incurred in this case shall be borne by the customer.
C. When our company cancels the tour cancellation based on the provisions of “(2) <<2>> a” of this paragraph, the contractual relationship between our company and the customer will be extinguished only for the future . In other words, the Company’s obligations related to the travel services already provided to the customer shall be deemed to have been effectively repaid.

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