Domestic recruitment type
After the travel contract is concluded, if the tour is canceled due to personal reasons, the travel fee will be refunded per person. We will charge a cancellation fee at the rates shown in <Table 1 > and < Table 2 > below, and from participating customers, we will charge the difference in the number of guests per room.
< Table 1 >
Cancellation date | Cancellation fee | |
Counting back from the day before the trip start date | 1 ) Cancellation before the 21st day 11 for day trips ) | free |
2 ) Cancellation after the 20th day ( 10th day for day trips ) ( except 3 to 6 ) | 20% of the travel fee | |
3 ) Cancellation after the 7th day ( excluding 4 to 6 ) | 30% of travel fee | |
4 ) Cancellation on the day before the trip start date | 40% of travel fee | |
5 ) Cancellation on the day ( except 6 ) | 50% of the travel fee | |
6 ) Cancellation after the start of the trip or non-participation without contact | 100% of the travel fee |
< Table 2 > When the content is only the accommodation plan of the planned trip
Cancellation date | Cancellation fee | |
Counting back from the day before the trip start date | 1 ) Cancellation before the 6th day ( 11th day for day trips) | free |
2 ) Cancellation after the 5th day ( excluding 3 to 5 ) | If the number of cancellations is 14 or less free In case of 15 or more cancellations 20% of the travel fee | |
3 ) Cancellation after the 3rd day ( excluding 4 to 5 ) | 20% of the travel fee | |
4 ) Cancellation on the day | 50% of the travel fee | |
5 ) Cancellation after the start of the trip or non-participation without contact | 100% of the travel fee |
The above cancellation fee will be charged even if the loan is canceled due to reasons related to the handling of the loan for which the Company is not responsible. The above cancellation fee will be charged even if the cancellation is due to reasons related to the handling of the loan for which the Company is not responsible.
Domestic order type
Before starting the trip
<< 1 >> Customer’s Right to Cancel A. The customer shall pay the cancellation fee specified in <Table 1 > below after the tour contract has been concluded. You can cancel your travel contract at any time by paying. na table “Cancellation date” means that the customer cancels on the business day and business hours of our company It is based on the time when you make a request to do so . (Retrieved by the due date of the request) extinguish there is a difference in the amount of Please note that our business days, hours, and Please be sure to check the contact information yourself at the time of application. )
(Table 1 ) Organized travel contract using aircraft when leaving or returning to Japan ( excluding courses that apply charter aircraft )
Cancellation Date Class | Cancellation fee ( per person) |
1 ) When canceling before the day corresponding to the 30th day counting back from the day before the tour start date (limited to cases where the planning fee is specified in the contract document) | Amount equivalent to planning fee |
2 ) When cancellation is made on or after the 30th day counting back from the day before the tour start date . ( excluding 3 and 4 ) | 20% of the travel fee |
3 ) When canceling two days before the start date of the trip ( excluding 4 ) | 50% of the travel fee |
4 ) In the case of cancellation after the start of the trip or non-participation without contact | 100% of the travel fee |
After starting the trip
If the travel fee is not paid by the due date, the Company will assume that the customer has canceled the tour contract on the day following the due date, and will charge a penalty fee as shown in <Table 1 > .
Overseas recruitment type
Before starting the trip
《 1 》Customer’s cancellation/refund A. The customer may cancel the tour contract at any time after the tour contract has been concluded by paying the cancellation fee specified in <Table 1 > below . The table The “cancellation date” referred to in this section is based on the time when the customer requests cancellation on the business day or business hours of our company. (Because the amount of cancellation may differ depending on the date of application, please be sure to check the business days, business hours, and contact information of our company at the time of application.)
(Table 1 ) Sponsored travel contract for using an aircraft when leaving or returning to Japan (excluding courses that apply chartered aircraft)
Cancellation Date Class | Cancellation fee ( per person) |
1 ) When the travel start date is during peak hours and cancellation is made between the 40th day and the 31st day counting back from the day before the travel start date . Note : ” Peak hours ” are December 20th to January 7th , April 27th to May 6th and July 20th to August 31st . | 10% of the travel fee ( up to 50,000 yen) Free if trip starts outside peak season |
2 ) When cancellation is made between the 30th day and the 3rd day counting back from the day before the tour start date . | 20% of the travel fee |
3 ) Cancellation on the day before and the day before the tour start date | 30% of travel fee |
4 ) Except cancellation ( 5 ) on the day of travel start date | 50% of the travel fee |
5 ) In the case of cancellation after the start of the trip or non-participation without contact | 100% of the travel fee |
After starting the trip
《 1 》Customer’s cancellation/refund If you leave the group for your own reasons, we will consider you to have waived your rights and will not refund any money. Even after the start of the trip, if it becomes impossible to receive the services described in the itinerary due to reasons not attributable to the customer, the customer shall not be liable for the cancellation fee. You can cancel the travel contract for the part related to In this case, the Company shall deduct the cancellation fee, penalty fee, and other expenses that have already been paid or will have to be paid for the travel service from the amount related to the tour service that has become impossible from the travel fee. We will refund the customer . A.Even after the tour has started , in the following cases, we may cancel part of the tour contract by explaining the reason to the customer in advance. a ) When the customer finds that he or she is unable to continue the tour due to illness or other reasons. b ) When the customer disturbs the discipline of group behavior and interferes with the safe and smooth implementation of the tour, such as not following the instructions of the tour conductor for the safe and smooth implementation of the tour. c ) When it becomes impossible to continue the tour due to natural disasters, wars, riots, suspension of tour services provided by transportation/accommodation facilities, etc., orders from public offices, or other reasons beyond our control. d ) As an example of ( c ) above, when the Ministry of Foreign Affairs issued warnings of danger beyond “please consider whether or not to travel” for the area included in the itinerary, making it impossible to continue the trip. B. If the Company cancels the Tour Contract for the reasons stated in ” (2)? A” in this section, the customer may cancel the Tour Contract by paying a cancellation fee according to ” (1)? A” in this section. Exceptions, if there are any fees already paid or must be paid to the provider of the travel service that could not be provided due to cancellation of the contract, such as cancellation fee, penalty fee, etc. be a burden. In this case, out of our travel fees, we will deduct cancellation fees, penalties, and other nominal expenses that we have paid or will pay to the service provider from the portion of the travel fee that the customer has not yet received. We will deduct the refund . C. When our company cancels the tour contract due to a.c of this paragraph ( 2 ) -a . Any costs incurred in this case shall be borne by the customer. D. When the Company cancels the tour cancellation based on the provision of “(2)(a) of this paragraph”, the contractual relationship between the Company and the customer will be extinguished only in the future . In other words, the Company’s obligations related to the travel services already provided to the customer shall be deemed to have been effectively repaid.
Overseas order type
Before starting the trip
<< 1 >> Customer’s Right to Cancel A. The customer may cancel the tour contract at any time after the tour contract has been concluded by paying the cancellation fee specified in < Table 1 > below. The “cancellation date” in the table is based on the time when the customer requests cancellation on the business day or business hours of our company. (Because there may be a difference in the amount of cancellation depending on the date of application, please be sure to check the business days, business hours, and contact information of our company at the time of application.)
(Table 1 ) Organized travel contract using aircraft when leaving or returning to Japan (Excluding courses that apply chartered aircraft)
Cancellation Date Class | Cancellation fee ( per person) |
1) When canceling before the day corresponding to the 30th day counting back from the day before the tour start date (limited to cases where the planning fee is specified in the contract document) | Amount equivalent to planning fee |
2) When cancellation is made after the 30th day counting back from the day before the tour start date . ( excluding 3 and 4 ) | 20% of the travel fee |
3) When canceling after 2 days before the start date of the trip ( excluding 4 ) | 50% of the travel fee |
4) In the case of cancellation after the start of the trip or non-participation without contact | 100% of the travel fee |
After starting the trip
《 1 》Customer’s Cancellation/Refund A. If you leave the group for your own convenience, we will consider you to have waived your rights and will not refund any money . B.Even after the start of the trip, if the services described in the itinerary cannot be provided due to reasons not attributable to the customer, the customer shall not be required to pay the cancellation fee . You can cancel the travel contract for the part related to the provision of services. In this case, the Company shall deduct the cancellation fee, penalty fee, and other expenses that have already been paid or will have to be paid for the travel service from the amount related to the tour service that has become impossible from the travel fee. We will refund the customer . 《 2 》Our cancellation and refund A.Even after the tour has started, in the following cases, we may cancel part of the tour contract by explaining the reason to the customer in advance . a ) When the customer is unable to continue the tour due to illness or other reasons. b ) When the customer violates the rules of group conduct and interferes with the safe and smooth implementation of the tour, such as when the customer does not follow the instructions of the tour conductor for the safe and smooth implementation of the tour. c ) In the event of a natural disaster, war, riot, suspension of provision of services such as transportation and accommodation, orders from public offices, or any other reason beyond our control, making it impossible to continue the tour. When. d ) As an example of c above, when it becomes impossible to continue the trip because the Ministry of Foreign Affairs issued warnings of more than “Please consider whether or not to travel” for the area included in the itinerary. B. If the Company cancels the tour contract for the reasons stated in ” (2) < <2> > a” of this paragraph, the customer shall pay the cancellation fee and renew the tour contract according to “(1) <<1 >> a ” of this paragraph . Except for the case of cancellation, if there are expenses that have already been paid or must be paid under the pretext of cancellation fees, penalties, etc. to the providers of travel services that could not be provided due to cancellation of the contract, Customer will be responsible for this. In this case, out of our travel fees, we will deduct cancellation fees, penalties, and other nominal expenses that we have paid or will pay to the service provider from the portion of the travel fee that the customer has not yet received. We will deduct the refund . (2) If our company cancels the tour contract due to a.c of ( 2 ) a.c , we will make the necessary arrangements to return to the departure point at the customer’s expense at the customer’s request . . Any costs incurred in this case shall be borne by the customer. C. When our company cancels the tour cancellation based on the provisions of “(2) <<2>> a” of this paragraph, the contractual relationship between our company and the customer will be extinguished only for the future . In other words, the Company’s obligations related to the travel services already provided to the customer shall be deemed to have been effectively repaid.