Chapter 1 General Provisions
(Scope of application)
Article 1 _
(Definition of terms)
Article 2 _
(Contents of travel contract)
Article 3 _
In the Agent-Organized Tour Contract, the Company will provide the traveler with transportation, accommodation, and other travel-related services (hereinafter referred to as “Travel Services”) provided by transportation and accommodation facilities, etc., according to the itinerary specified by the Company. We undertake to arrange and manage the itinerary so that you can receive it.
Article 4 _
In the performance of the Agent-Organized Package Tour Contract, the Company may entrust all or part of the arrangements to other travel agencies, persons making arrangements as a business, or other assistants in or outside of Japan.
Chapter 2 Conclusion of Contract
(Application for contract)
Article 5 _
(Reservation by telephone, etc.)
Article 6 _
(Refusal to conclude a contract)
Article 7 _
The Company may not accept the conclusion of an Agent-Organized Tour Contract in the following cases:
( a ) When the Company does not satisfy the gender, age, qualifications, skills and other conditions of Participating Travelers specified in advance. ( b ) When the number of applicant travelers reaches the planned recruitment number. ( c ) When the Traveler is likely to cause trouble to other Travelers or hinder the smooth implementation of group activities. ( d ) When it is convenient for our business. ( e ) When trying to conclude a communication contract, the traveler settles part or all of the liability related to the travel fee, etc. in accordance with the card member agreement of the affiliated company, such as when the traveler’s credit card is invalid. when you can’t.
(Timing of conclusion of contract)
Article 8 _
(Delivery of Contract Documents)
Article 9 _
Article 10 _
(Method of using information and communication technology)
Article 11 _
Article 12 _
Chapter 3 _ Change of contract
(Changes to contract details)
Article 13 _
The Company shall not cancel the provision of travel services such as natural disasters, wars, riots, transportation and accommodation facilities, etc. In the event of an order from a government or public office, the provision of transportation services that do not conform to the original operation plan, or any other reason beyond our control, if it is unavoidable in order to ensure the safe and smooth implementation of the tour, we will notify the traveler in advance. Promptly explain the reason why the reason cannot be involved and the causal relationship with the reason, and the itinerary and travel service details Other contents of the Sponsored Tour Contract (hereinafter referred to as “Contract Details”) may be changed. However, in case of emergency, if it is unavoidable, explanation will be given after the change. To do.
(Change in amount of travel fee)
Article 14 _
(Change of Traveler)
Article 15 _
1.Travelers who have entered into an Agent – Organized Tour Contract with us may transfer their contractual status to a third party with our approval. 2. When the Traveler wishes to seek the approval of the Company as stipulated in the preceding paragraph, the Traveler must fill out the prescribed matters on the form prescribed by the Company and submit it to the Company together with the prescribed fee. 3. The transfer of the contractual status in Clause 1 shall become effective upon approval by the Company. contract You shall assume all rights and obligations.
Chapter 4 _ Termination of contract
(Traveler’s Right to Cancel)
Article 16 _
(Right of Cancellation, etc. of the Company – Cancellation before the start of the tour)
Article 17 _
(Right of Cancellation by the Company – Cancellation after Commencement of Travel)
Article 18 _
(Refund of travel fee)
Article 19 _
(Arrangements for return trip after cancellation of contract)
Article 20 _
Chapter 5 _ Group contract
Article 21 _
The Company shall comply with the provisions of this chapter with respect to the conclusion of a Agent-Organized Package Tour Contract for which multiple travelers traveling on the same itinerary at the same time designate and apply for a responsible representative (hereinafter referred to as the “Contract Responsible Person”). apply.
(Contract Responsible Person)
Article 22 _
1.Except for cases where a special agreement has been concluded, the Company shall have all agency rights regarding the conclusion of a Agent-Organized Package Tour Contract for travelers who make up the organization/group (hereinafter referred to as “Constituent Members”) . , and transactions related to the travel business pertaining to the group/group will be conducted with the person responsible for the contract. 2. The person responsible for the contract must submit the list of constituents to the Company by the date specified by the Company . 3. The Company is not responsible for any obligations or obligations that the person responsible for the contract currently has or is expected to have in the future . 4. In the event that the person responsible for the contract does not accompany the group/group, the Company will consider the member appointed in advance by the person responsible for the contract to be the person responsible for the contract after the start of the tour .
Chapter 6 _ Itinerary management
Article 23 _
The Company will endeavor to ensure the safe and smooth implementation of travel for travelers, and will carry out the following operations for travelers. However, this does not apply if the Company concludes a special contract with the traveler.
( a ) When it is recognized that there is a risk that the traveler will not be able to receive travel services during the trip, take necessary measures to ensure that travel services are provided in accordance with the agent-organized tour contract. ( b ) Arrange for alternative services if the content of the contract must be changed even after taking the measures set forth in the preceding item. In this case, when changing the travel itinerary, Even if the revised itinerary conforms to the purpose of the original itinerary In addition, when changing the contents of the travel service, strive to make the travel service after the change the same as the original travel service. make an effort.
(Our company’s instructions)
Article 24 _
During the period from the start of the tour until the end of the tour, when acting as a group, travelers must follow our company’s instructions to ensure a safe and smooth tour.
(Work of tour conductors, etc.)
Article 25 _
Article 26 _
If we recognize that a traveler is in need of protection due to illness, injury, etc., we may take necessary measures. In this case, if this is not due to reasons attributable to the Company, the traveler shall bear the costs required for such measures, and the traveler shall pay the costs by the method designated by the Company by the date designated by the Company. have to pay.
Chapter 7 Liability
(Responsibility of our company)
Article 27 _
Article 28 _
1.Regardless of whether or not our company’s liability based on the provisions of paragraph 1 of the preceding article arises, as specified in the attached special compensation regulations, the traveler’s life, body, or We will pay a predetermined amount of compensation and condolence money for certain damage to the baggage. 2. In the event that the Company is liable for the damages set forth in the preceding paragraph based on the provisions of paragraph 1 of the preceding article, the compensation set forth in the preceding paragraph to be paid by the Company shall be limited to the amount of damages to be paid based on that liability . regarded as compensation. 3. In the case stipulated in the preceding paragraph, our obligation to pay compensation under the provisions of paragraph 1 shall be limited to the damages payable by our company under the provisions of paragraph 1 of the preceding article (which shall be deemed to be damages pursuant to the provisions of the preceding paragraph) including the compensation paid.) shall be reduced by the amount equivalent to 4. Recruitment-type planning trips for travelers participating in our company’s recruitment-type planning trips that are implemented by our company after receiving a separate travel fee will be treated as part of the main recruitment-type planning travel contract . .
Article 29 _
Article 30 _
Chapter 8 Deposit for Repayment Business
(Repayment Business Security Deposit)
Article 31 _
Article 32 _
Travelers may apply to the following associations for assistance in resolving complaints regarding the Company and the travel business if the parties are unable to resolve the complaints.
Record given name National Association of Travel Agents Location Nakaba Building 8F , 3-22 Ichigayahonmachi, Shinjuku-ku, Tokyo Talk (03) 5261-5311
Appended table 1 cancellation fee (related to Article 16 , paragraph 1)
1Cancellation fee for domestic travel
|1. Recruitment planning travel contracts other than the following items|
|stomach||Cancellation on or after the 20th day ( 10th day for day trips ) counted backward from the day before the start date of the tour (excluding the cases listed in B through E).||Within 20% of the travel fee|
|B||If cancellation is made on or after the 7th day counting back from the day before the start date of the tour (excluding the cases listed in C through E).||Within 30% of the travel fee|
|Ha||When canceling on the day before the travel start date||Within 40% of the travel fee|
|D||When canceling on the day of travel start (excluding the cases listed in E)||Within 50% of the travel fee|
|Ho||In the case of cancellation after the start of the trip or non-participation without contact||Within 100% of the travel fee|
|2 . Recruitment planning travel contract using a chartered ship||According to the provisions of the cancellation fee for the ship concerned|
Remarks: The amount of the cancellation fee will be specified in the contract document.
2Cancellation fee for overseas travel
|1. Recruitment planning travel contract (excluding the travel contract listed in the next paragraph) that uses an aircraft when leaving or returning to Japan|
|stomach||40th day counting back from the day before the travel start date (excluding the cases listed in B through D).||Within 10% of the travel fee|
|B||Cancellation on or after the 30th day counting back from the day before the trip start date (excluding the cases listed in C and D)||Within 20% of the travel fee|
|Ha||In the case of canceling after two days before the start date of the tour (excluding the cases listed in D.)||Within 50% of the travel fee|
|D||In the case of cancellation after the start of the trip or non-participation without contact||Within 100% of the travel fee|
|2 . Recruitment planning travel contract using chartered aircraft|
|stomach||Cancellation on or after the 90th day counting back from the day before the trip start date (excluding the cases listed in B through D)||Within 20% of the travel fee|
|B||Cancellation on or after the 30th day counting back from the day before the trip start date (excluding the cases listed in C and D)||Within 50% of the travel fee|
|Ha||Cancellation on or after the 20th day counting back from the day before the trip start date ( excluding the cases listed in D. )||Within 80% of the travel fee|
|D||Cancellation or cancellation on or after the 3rd day counting back from the day before the trip start date in the case of non-attendance without contact||Within 100% of the travel fee|
|3. Recruitment type planning travel contract using a ship when leaving Japan and returning home||It depends on the provisions of the cancellation fee for the ship concerned.|
Note : ” Peak hours ” are December 20th to January 7th , April 27th to May 6th and July 20th to August 31st .
Remarks: The amount of the cancellation fee will be specified in the contract document.
Appended table 2 compensation for change (related to Article 29 , paragraph 1 )
|Changes that require payment of a change compensation fee||Per case rate (%)|
|Before travel start date||After starting the trip|
|<< 1 >> Change the tour start date or tour end date stated in the contract document||1.50%||3.00%|
|《 2 》Changes in tourist spots or tourist facilities (including restaurants) or other travel destinations stated in the contract document||1.00%||2.00%|
|<< 3 >> Changing the grade of the transportation facility or equipment described in the contract document to one with a lower fee (if the total fee for the grade and equipment after the change is lower than that of the grade and equipment described in the contract document) limited to.)||1.00%||2.00%|
|《 4 》Changes to the type of transport agency or company name stated in the contract document||1.00%||2.00%|
|《 5 》Change to a different flight at the airport in Japan that is the starting point of the trip or the airport that is the ending point of the trip as stated in the contract document||1.00%||2.00%|
|《 6 》Change to a direct connecting flight or transit flight between Japan and outside Japan stated in the contract document||1.00%||2.00%|
|《 7 》Changes to the type or name of the accommodation facility stated in the contract document||1.00%||2.00%|
|<< 8 >> Changes to the type of guest room, facilities, scenery, and other guest room conditions of the accommodation facility stated in the contract document||1.00%||2.00%|
|《 9 》Among the changes listed in the previous items, changes to the matters described in the tour title of the contract document||2.50%||5.00%|
Note 1 ) “Before the start of the trip” refers to the case where the traveler is notified of the change by the day before the start date of the trip, and “after the start of the trip” is the notification of the change to the traveler after the start of the trip. This is the case when Note 2 ) If a final document is delivered, this table shall be applied after replacing the term “contract document” with “final document”. In this case, if there is a change between the content of the contract document and the content of the final document, or between the content of the final document and the content of the travel services actually provided, one copy shall be made for each change. treated as a matter. Note 3 ) If the transportation facility related to the change listed in Item 3 or Item 4 involves the use of accommodation facilities, it will be treated as one case per night. Note 4 ) Regarding the change of the company name of the transport agency listed in Item 4, it does not apply when the grade or equipment is changed to a higher one. Note 5 ) Changes listed in Item 4, Item 7, or Item 8 will be treated as one change per boarding ship, etc. or per night. Note 6 ) Regarding the changes listed in item 9, the rates from item 1 to item 8 will not be applied, and item 9 will apply.